Privacy Policy

Effective Date: June 03, 2025

Welcome to The Velvet Knot, operated by SAVEHERR, INC (“we,” “our,” or “us”). By accessing or using our website, services, or placing an order, you agree to the following Terms & Conditions.

1. Use of Website

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use the site for lawful purposes only and not engage in any activity that may harm the website or its users.

2. Products & Services

We specialize in custom-designed gift baskets, including corporate, luxury, and purpose-driven gifting. Because our baskets are custom-made:

• Product contents, packaging, and design may vary slightly based on availability.
• Images shown are for inspiration and may not represent the exact final product.
• Custom orders are created based on the information you provide.

3. Orders & Payments

• A deposit may be required before work begins on custom orders.
• Full payment must be received prior to delivery or shipment unless otherwise agreed in writing.
• Prices are subject to change without notice.

4. Cancellations & Refunds

Due to the personalized nature of our products:

• All custom orders are non-refundable once production has begun.
• Cancellations must be submitted in writing within 24 hours of order confirmation.
• Refunds, if approved, are issued at our discretion.

5. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.
• We are not responsible for delays caused by shipping carriers, weather, or incorrect delivery information.
• Once a package is delivered, responsibility transfers to the recipient.

6. Mission Contribution Disclosure

Custom Gift Baskets with Purpose operates as an extension of SAVEHERR, a nonprofit organization.
A portion of proceeds supports programs benefiting women and families rebuilding their lives. Purchases are not tax-deductible unless explicitly stated.

7. Intellectual Property

All content on this website—including text, images, logos, and branding—is the property of SAVEHERR, INC and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

10. Contact Information

For questions regarding these Terms & Conditions:

SAVEHERR, INC
Orlando, FL
📞 321-396-2516